Return Policy

Thanks for your supporting your local comfort shoe store Chattanooga!

Returns for a Refund are accepted on merchandise in the original box and/or packaging accompanied by a receipt in new/unworn condition within 10 days of purchase. ¬†All Sales are Final on handbags, socks, accessories, discounted/sale/promotional/coupon items. Refunds are given in the form of payment made at the time of purchase. Refunds on a credit card must be on the credit card that was used to make the original purchase. Cash refunds will not be given if over $100 or cash is unavailable. In this case, Chattanooga Shoe Company may choose to do a check refund. The check will be mailed promptly to the customer’s address. Gift Cards are not returnable/refundable.